Employees

Policies and Procedures

Table of Contents:

Policy 1.0: Mission, Vision & Admission Process
Mission Statement, Vision, Admission, Nondiscrimination, Discharge, Services, Appendix 1: Intake Process/Procedure

Policy 1.1: Agency Structure & Chain of Authority
Chain of Authority, Designation of Authority, Organizational Chart

Policy 1.2: Confidentiality
Client Records, Employee Records

Policy 1.3: Conflict of Interest
Conflicts of Interest, Procedures for Avoiding Conflicts of Interest, Conflict of Interest After Date of Hire

Policy 2.0: Abuse or Neglect
Respectful Treatment, Abuse, Physical Abuse, Verbal or Emotional Abuse, Sexual Abuse, Mental Abuse, Exploitation, Neglect or Abandonment, Financial Exploitation, Injury of Unknown Origin, Assault of Staff by a Client, Termination Due to Abuse of Client, Anti-Abuse Statement

Policy 2.1: Reporting of Abuse, Neglect or Mistreatment
Mandatory Reporting, Reporting Abuse, Incident Report, APS Investigation, Emergency Protection of Clients, Protection of Physical Evidence, Cooperation with APS Investigation

Policy 2.15: Incident Reporting to the Division of Developmental Disabilities
Incident Reporting, Incidents Requiring Phone Call to DDD Within One Hour, Incidents Requiring Phone Call to DDD During Business Hours, Incidents Requiring Incident Report Within One Business Day, Incidents Requiring Incident Report Per Kokua Policy Only

Policy 2.2: Emergency Procedures
On-Call System, On-Call Procedure, Reimbursement for On-Call, Incident Report for Emergencies, Medical Emergency, Client Involvement with Law Enforcement, Missing Person, Fire Emergency, Fire Drills, Other Emergency, Team Emergency Plans, Agency Emergency Plan

Policy 2.25: Internal Investigation Procedures
Internal Investigations, Investigative Procedures, Securing Evidence, Investigation Outcome

Policy 2.3: Positive Behavior Support
Provide a Respectful Environment, Encourage Autonomy, Positive Behavior Support Plans, Negative Consequences are Forbidden, Redirection, Handling Physical Aggression

Policy 2.4: Medication Procedures
Work Team Responsibility, Medication Log, Medication Procedures, Self Medication, Storage of Medications, Disposal of Unused Medications, Monitoring of PRN Medications, Nurse Delegation Requirements, NAR/CNA Certification

Policy 2.45: Psychoactive Medications
Purpose of Psychoactive Medications, Referral to a Psychiatrist, Psychoactive Medication Treatment Plans, Monitoring and Review of Psychoactive Medications, Positive Supports, Exceptions to Policy

Policy 2.5: Client Health Care
Annual Examinations, Face Sheet, Documentation of Medical Visits

Policy 2.6: Procedures for Client Finances
Clients Without Guardians, Financial Consent Form, Checking/Savings Accounts, Individual Financial Plan, Client Trust Account, Safeguarding Client Funds, Damage to Staff Property, Checking Account/Cash Transaction Procedures, Kokua Client Account

Policy 2.7: Client Rights
Client Rights, Kokua Statement of Rights

Policy 2.75: Client Grievance Policy

Policy 2.8: Quality Assurance

Policy 3.0: Employee Employment and Training
Non-Discrimination in Employment, At Will Employment, Voluntary Resignation, Layoffs, Leaving Employment, DSHS Background Inquiry, FBI Background Inquiry, Renewal of Background Inquiry, Motor Vehicle Records, Evaluation of Motor Vehicle, Records, Training Period Required Training and Team Meetings

Policy 3.1: Salary and Benefits
Pay Periods, Pay Scale, Overtime, Holiday Pay, Reimbursement for Community, Integration Activities and Fringe Benefits

Policy 3.15: Staff Scheduling
Health and Safety, Staffing Flexibility, Staffing Schedules, Staffing Shortages, Employee Emergencies, Overtime Approval

Policy 3.2: Employee Conduct
Employee Demeanor, Employee Dress & Grooming,, Nontolerance of Sexual Harassment, Alcohol & Drugs, Smoking Areas, Personal Meals & Drinks, Gifts, Telephone, Personal Cell Phones, Scheduled Shifts, Religion, Relationships With Clients and Volunteers

Policy 3.3: Employee Leave
Employee Leave, Leave for Team Leaders, Family & Medical Leave, Shared Leave, Unpaid Leave of Absence, Jury Duty, Unpaid Military Leave and Paid Military Leave

Policy 3.4: Employee Safety
Health & Safety Guidelines, Universal Health Procedures, Employee Injury or Illness and Return to Work

Policy 3.5: Employee Performance
Employee Performance Evaluations, Employee Performance and Referral to Executive Director

Policy 3.6: Work Team Performance
Self-Directed Work Teams, Work Team Training, Work Team Performance, Disciplinary Process for Work and Teams

Policy 3.7: Employee Grievance Procedure
Grievance Procedure, Appeal of Grievances, Documentation of Grievance Process and Grievances Related to Executive Director

Policy 3.75: Employee Mediation Procedure
Mediation Procedure, Mediation is a Voluntary Process, Parties, Needing Mediation and Documentation of the Mediation Process

Policy 3.8: Use of Agency Vehicles
Agency Vehicles, Safety Rules, Maintenance, Accidents and Loss of Driving Privileges

Policy 3.9: Use of Agency Computers
Agency Guidelines for Computer Use, Access to Confidential Data and Computer Maintenance & Security